Hyatt Reviews

Hyatt.com offers a variety of pricing options for its hotels and resorts, ensuring guests can find the best rate guaranteed. Exclusive savings are available for members booking directly through the website. Hyatt has introduced peak and off-peak pricing, which applies to different room types, including suites, club-level rooms, and rooms at all-inclusive and Miraval resorts. Additionally, special promotions and offers are periodically available to make the most of your stay. For the assurance of getting the best rates, Hyatt provides a Best Rate Guarantee, promising to match lower rates found elsewhere and reward guests with extra savings or points.

When booking a reservation on Hyatt.com, a credit card is required to guarantee the reservation. The reservation processing is handled on a secured server that encrypts your credit card information. In some cases, a deposit may be charged prior to arrival at the hotel, and this policy can vary by hotel. Accepted credit cards generally include Hyatt Visa Card, American Express, Carte Blanche, Diners Club, Discover Card, Japan Credit Bureau, MasterCard, and Visa. The specific credit cards accepted may vary by hotel, and this information is available during the online reservation process. Additionally, World of Hyatt points can be converted into partner loyalty points/miles with participating partners. For changes to the payment method on an existing reservation, it can typically be done at check-in or check-out, and if a deposit has been taken, the remaining balance can be paid with a new card upon check-in.

For reservations made on Hyatt.com, the cancellation and change policies vary by hotel and rate confirmed. Guests can cancel or change their reservation online using their name and reservation confirmation number or credit card number. Details are sent securely, and some reservations may not be retrievable online. If guests encounter issues retrieving their reservation, they should contact customer service. Regarding refunds or credits for cancellations or changes, policies are specific to each reservation and are provided at the time of booking and in confirmation communications. If a guest does not arrive on the scheduled date and the reservation was guaranteed with a credit card or deposit, cancellation policies will apply. As for a shipping policy, Hyatt properties handle incoming and outgoing packages, with Federal Express managing these services for some locations. Guests should label their packages correctly and schedule deliveries to arrive no more than three days prior to the event start date to avoid additional storage fees. Receiving, delivery, and storage charges are payable at the time of delivery, and recipients may need to present photo identification. Packages not claimed within five days after departure will be returned to the sender at the guest's expense, and the hotel will not hold packages for more than five days after departure.

Hyatt restaurants offer a diverse range of signature dishes that reflect the local flavors and culinary traditions of their locations. For instance, The Kitchen at Hyatt Regency Dubai features Nasi Goreng, a flavorful Indonesian fried rice dish, as one of its signature offerings. Similarly, the Bistro in Goa and Browse in Chandigarh have their own unique menus that include a variety of starters, appetizers, main courses, salads, and desserts. These dishes are crafted to provide guests with an authentic taste of the region's cuisine, using thoughtfully sourced and carefully served ingredients to create memorable dining experiences.

Hyatt offers the World of Hyatt loyalty program, which includes benefits such as earning points for stays, dining, and more. Free nights start at just 3,500 points. Members can upgrade their status through four levels, each offering additional rewards like tier bonuses, room upgrades, late checkout, and Club lounge access. Milestone Rewards provide more choices based on the number of qualifying nights stayed or Base Points earned, with rewards beginning after 20 qualifying nights or 35,000 Base Points each year. Points can be redeemed for free nights, suite upgrades, gourmet meals, experiences, and more. Membership is free, and members can save more at participating hotels, earn free nights, and feel rewarded with points used toward future stays, dining, spa experiences, and more.

The Hyatt Has It Program is a service provided by Hyatt hotels that allows guests to either buy or borrow everyday essentials during their stay. This includes items that guests may have forgotten to pack or need last minute, such as toothpaste, toothbrushes, extra towels, and sewing kits. Additionally, guests can stay connected by borrowing or purchasing items like cellphone chargers, outlet adapters, or headphones. For those seeking the comforts of home, items like humidifiers, laundry detergent, and yoga mats are also available. The program caters to families traveling with children by offering essentials like cribs, games, booster seats, or highchairs. Requests for items can be made through the front desk or via the World of Hyatt app, where guests can use the My Stay feature to place their requests.